Privacy Policy

Data controller

Kirlow, registered at 27 Kirkstall Road, Leeds, LS4 2AG, is the data controller for the personal information described in this policy.

Legal framework

Personal data is handled under UK GDPR and the Data Protection Act 2018 and the rules that apply in United Kingdom. Where this policy and the law conflict, the law stands.

Data collected through the request form and by phone

Through the request form on our website we collect your name, phone number and any comment you add about the job. When you call us directly, we note the same details plus the address for the visit.

Purposes and legal basis

We use this information to respond to your enquiry, arrange visits and issue invoices, which we do under contract and legitimate interest. We do not use it for marketing without separate consent.

Storage period

We keep enquiry and job details for as long as needed to complete the work and meet our invoicing and tax record obligations, typically up to 6 years.

Sharing with staff and subcontractors

Your details are shared only with the technician assigned to your job and, where needed, with subcontractors carrying out part of the work. We do not sell or pass on your data for other purposes.

Your rights and how to exercise them

You can ask to see, correct or delete the personal information we hold about you by contacting us directly. We respond to such requests within a reasonable time.

Questions about this policy

Write to [email protected] or call +44 113 541 4499 during Mon-Fri 08:15-17:30, Sat 10:00-16:00. We answer every request within one business day.

Merchant

Kirlow Air Ltd.

Registered address

27 Kirkstall Road, Leeds, LS4 2AG

Email

[email protected]

Phone

+44 113 541 4499

Working hours

Mon-Fri 08:15-17:30, Sat 10:00-16:00

Registration

Company No. 06106279