KirlowFrequently Asked Questions
Answers to the questions we hear most about fitting, cleaning and repairing air conditioning units.
Still have questions?
If your question isn't here, call or message us and we reply within one working day.
How do I book a visit?
Send us the property details and the work you need through the contact form or by phone. We confirm a quote and a date within the same working day.
When do I pay for the work?
Payment is due once the job is finished and checked. We take cash on the day or bank transfer against the invoice we leave with you.
Can I cancel or move my booking?
Yes. Give us notice before the visit and we rebook you for a new date at no extra cost.
What if the engineer finds extra work is needed on site?
We stop and explain what we have found. Any extra work gets its own fixed price, agreed with you before we continue.