Kirlow
Clean Air, Fitted Right
Every job is quoted before work begins, either over the phone or after a short visit. The price you agree is the price you pay, unless the scope changes on site.
For simple jobs such as cleaning or filter changes, we quote by phone from your description. For installation, repair or multi-split work, we quote after a site visit or clear photos, and the quote covers labour, standard materials and VAT.
We take cash on completion or bank transfer against invoice. This site never collects card details.
We issue an invoice on the day the work is completed, whether payment is made in cash on site or by bank transfer. Business clients on a service contract receive a single invoice covering all visits in that billing period. Invoices list the work carried out, parts used where relevant, and the agreed price.
For installation of a new system or multi-split work, we ask for a deposit of around 25 percent to book materials and a fitting date. No deposit is taken for cleaning, servicing or filter visits.
Invoices are due within 7 days. Payments overdue by more than 14 days may incur a reminder fee of 15.
Write to [email protected] or call +44 113 541 4499 during Mon-Fri 08:15-17:30, Sat 10:00-16:00. We answer every request within one business day.